CR’s newest annual appliance brand reliability rankings show how reliable a brand is relative to others across multiple kitchen appliance types. The results are based on survey data we collected from our members about 252,640 kitchen appliances purchased new between 2015 and 2025.
To calculate predicted reliability, we asked members whether their kitchen appliances broke or stopped working as well as they should. We used that information to estimate how a given brand’s new models would hold up over the first five years of use. The predicted reliability ratings for kitchen appliances from each brand are an average of the ratings for all types of that brand’s appliances. Those ratings are how we rank the most reliable refrigerator brands, dishwasher brands, and range brands, among others. For this report, we averaged the predicted reliability across all appliance types that a particular brand makes and sells.
For each brand, the average predicted reliability score has been adjusted to account for differences among types of kitchen appliances. Top-freezer refrigerators, for example, are far and away the most reliable type. Without this score adjustment, a brand that only made top-freezer models would therefore have an unfair advantage over one that makes many types of refrigerators.
The chart below only includes brands for which we have reliability ratings in at least two major appliance categories. The categories included are:
- Refrigerators (bottom-freezers, built-ins, French-doors, side-by-sides, top-freezers)
- Dishwashers (18- and 24-inch)
- Ranges (electric coil, electric induction, electric smoothtop, gas, pro-style)
- Cooktops (induction, electric smoothtop, gas)
- Wall ovens (electric)
- Microwave ovens (over-the-range)
