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    Reliability

    Overall Reliability

    The 2016 Impala is less reliable than other cars from the same model year.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    External music device interface (e.g., smart phone, MP3 player)

    ""The entertainment system would only play from one speaker, not all the speakers as before.""

    Anonymous, (2016 Chevrolet Impala LTZ 3.6-L V6)
    Radio

    "Same problem. Could be just the speakers."

    Anonymous A., NV (2016 Chevrolet Impala LT 3.6-L V6)
    Speakers

    "Sound distortion from the radio started last year and has become worse as time goes by. The louder you play the tadio, the worse it is. I think the speaker in the front center dash board on top needs to be replaced. I just play the radio very softly and the issue is not too noticeable. Since it is not a mechanicle issue affecting driveability, I do not intend to fix the problem."

    Anonymous A., NV (2016 Chevrolet Impala LT 3.6-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Emission control devices (includes EGR)

    "I self diagnosed and found the issue to be a faulty purge valve"

    Anonymous, WA (2016 Chevrolet Impala LTZ 3.6-L V6)

    ""Replaced EVAP PURGE VALVE @ 68,398 my self. Fault code cleared and stayed off. There was a recall for problem but replaced it myself. Valve cost $20.79 from Rockauto. This is the only time for this problem. This was a valve for flex fuel car.""

    Anonymous A., OK (2016 Chevrolet Impala LT 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Condenser

    "AC stopped and bad smell from vents"

    Anonymous, BC (2016 Chevrolet Impala LT 3.6-L V6)
    Refrigerant leaks

    ""Evaporator needs replacing , need to remove entire dashboard""

    Anonymous, IL (2016 Chevrolet Impala LT 3.6-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Coil

    ""I experienced what I thought was a transmission problem as it hesitated as it shifted between gears. When I took it to a transmission shop and the owner put it on a scanner after taking it for a test drive he found out it was misfiring. He diagnosed it to be the coil packs. He replaced the 6 coil packs and all is well. Had I known about the life of the coils packs I would have changed them when I had my spark plugs replaced when I turned 100,000 miles.""

    Anonymous A., CT (2016 Chevrolet Impala LTZ 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Even though I keep the vehicle clean & waxed etc. All of a sudden the pain started cracking and exposing the primer."

    Anonymous A., FL (2016 Chevrolet Impala LT 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    ""the trunk kept popping open,broken wire near number plate light.""

    Anonymous, MA (2016 Chevrolet Impala LTZ 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Other minor engine problem

    ""I did not have any other problems other than deciding to change plugs at 100,000 miles""

    Anonymous A., CT (2016 Chevrolet Impala LTZ 3.6-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Driveshaft or axle

    "Driveshaft bearing need replacing"

    Anonymous, IL (2016 Chevrolet Impala LT 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "many leaks over a couple years that culminated in the trunk; fixed last year for about 600"

    Anonymous, BC (2016 Chevrolet Impala LT 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2016 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Chevrolet vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
    NA
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
    NA
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    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
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    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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