In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
Ford Fusion
EPA MPG:
27 mpg
EPA MPG:
27 mpg
RECALL ALERT:
There are 3 recalls on this vehicle.
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Reliability
Overall Reliability
The 2020 Fusion is less reliable than other cars from the same model year.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2020 Ford Fusion owners. The owner comments describe problems respondents experienced with this vehicle.
Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
What Owners Say
"Cruise control sensor is not working. Ford wanted $1500+ labor to replace it."
Anonymous, MI (2020 Ford Fusion Titanium 2.0-L 4 Cyl turbo)Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
What Owners Say
""After an oil change, mechanic dented the oil filter. leaking oil sprayed on front brakes caused breaks to stick, most likely causing increased wear on rotors.""
Anonymous, OH (2020 Ford Fusion SEL 2.0-L 4 Cyl turbo)Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
What Owners Say
"All four doors along the inside bottom edge are starting to rust. Upon further inspection I have also found rust on the front hinges. I check the drain holes on a regular basis and they are never clogged. Needless to say I am very disappointed and have decided my next car will not be a Ford."
Anonymous, NC (2020 Ford Fusion SEL 1.5-L 4 Cyl turbo)Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
What Owners Say
"The seat keeps going into position of the previous owner and can't seem to remember new positions."
Anonymous, IL (2020 Ford Fusion SEL 1.5-L 4 Cyl turbo)Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
What Owners Say
"It has been doing since I bought it. Almost at every cold start-up it billows out white smoke."
Anonymous, TN (2020 Ford Fusion SEL 1.5-L 4 Cyl turbo)Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
2020 Sedans & Hatchbacks Reliability
This Car
0
100
Ford vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability
information available to consumers. Based on information received from our latest subscriber survey for
about 380,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential
trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes,
to power equipment and the electrical accessories.
Recalls
PROVIDED BY
EQUIPMENT
Oct 10, 2025
An electrical short circuit can increase the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
What should you do:
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 24, 2025. Additional letters will be sent once the final remedy is available, anticipated February 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
For more information:
NHTSA CAMPAIGN ID Number:
25V685000
Potential Number of Units Affected:
59006
BACK OVER PREVENTION
Jun 27, 2025
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
What should you do:
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
For more information:
NHTSA CAMPAIGN ID Number:
25V442000
Potential Number of Units Affected:
200186
ELECTRICAL SYSTEM
Sep 13, 2023
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
What should you do:
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number:
23V440000
Potential Number of Units Affected:
14452
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"The USB Ports have never worked for me and the mechanic has a problem of getting it updated"
Anonymous, TN (2020 Ford Fusion SEL 1.5-L 4 Cyl turbo)