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    GREEN CHOICE

    Volkswagen ID4

    EPA Range: 240 miles

    RECALL ALERT:
    There are 11 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2021 ID4 is less reliable than other cars from the same model year.

    The 2021 Volkswagen ID4 has been recalled 11 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2021 Volkswagen ID4 owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    ""Weve had lots of trouble getting the car to recognize our iPhones at times. The problem comes and goes. It started as soon as we bought the car. In general, the display interface is wonky. Two software updates have not solved the problem.""

    Anonymous, OR (2021 Volkswagen ID4 Pro S Electric)
    Display screen goes blank

    "All warning lights come on and wondered if car was going to stop working. Doors would unlock from inside but not from outside even with emergency key."

    Anonymous A., VA (2021 Volkswagen ID4 Pro S Electric)

    ""Goes blank and has to reboot system to get it working. Even with updates, the system has a lag when voice commands are used""

    Anonymous A., TN (2021 Volkswagen ID4 Pro S Electric)

    ""Vehicle recalled for this problem, no trouble since recall performed""

    Anonymous, NJ (2021 Volkswagen ID4 Pro S Electric)
    External music device interface (e.g., smart phone, MP3 player)

    "Trouble linking iPhone with Bluetooth and car play"

    Anonymous A., TN (2021 Volkswagen ID4 Pro S Electric)
    In-dash navigation system (GPS)

    "The car periodically loses GPS coordinates making the navigation system unusable. Also causes the speed limit camera to malfunction. Finally, these bad coordinates are fed to my iPhone via CarPlay which overrides the internal iPhone GPS. The only way to navigate is to use disconnect CarPlay and use my iPhone screen for navigation. I have an upcoming service appointment to address this issue."

    Anonymous, NE (2021 Volkswagen ID4 Pro S Electric)

    "Poor quality map with very few road names displayed. Slow. Doesn't respond well to voice commands"

    Anonymous A., BC (2021 Volkswagen ID4 Pro S Electric)
    Other in-car electronics problem

    "SOS light goes out periodically. I have an appointment with the VW dealer to replace this module."

    Anonymous, NE (2021 Volkswagen ID4 Pro S Electric)
    Over-the-air software update failed

    "After five months and three visits to the dealership I still dont have up-to-date software but I still have several gremlins like door locks opening and windows opening on their own. Also with the partial update installed the self driving on the freeway has gotten screwy. The car doesnt hold the lane very well anymore."

    Anonymous A., CA (2021 Volkswagen ID4 Pro S Electric)
    Phone pairing (e.g., Bluetooth)

    "After the partial software update pairing my phone has become a chore that often needs to be repeated more than once."

    Anonymous A., CA (2021 Volkswagen ID4 Pro S Electric)
    Voice control commands

    ""The built-in voice control is a joke. It often comes on with random questions when my wife and I are just talking. And when we do ask it to do something, it doesnt often do what we ask. This is a random problem that comes up at least weekly.""

    Anonymous, OR (2021 Volkswagen ID4 Pro S Electric)

    Electric Motor

    Electric drive failure, replacement or malfunction.

    What Owners Say

    Electric drive motor failure - replacement

    "A module on one of the motors failed. The dealership replaced the entire motor under warranty."

    Anonymous, IN (2021 Volkswagen ID4 Pro Electric)
    Electric drive motor malfunction (didn't need replacement)

    "Electric motor failure showed up on display. VW fixed it."

    Anonymous, CA (2021 Volkswagen ID4 Pro S Electric)

    "My car made a space ship noise. The dealer diagnosed it as a front motor module problem. Updating software fixed the problem."

    Anonymous, NC (2021 Volkswagen ID4 Pro S Electric)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack replacement

    "Some of the individual Cell in the main battery were not operating at their design efficiency and were replaced by VW"

    Anonymous, CA (2021 Volkswagen ID4 Pro Electric)
    Other electric/hybrid battery problem

    "There was a recall for the battery that can only be looked at at specific dealerships and by specific techs, so getting the recall serviced took a lot of work, effort and time which was stressful."

    Anonymous, NY (2021 Volkswagen ID4 Pro Electric)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Door handle

    "Door handles were replaced in a recall. Now all are stiff to open"

    Anonymous A., BC (2021 Volkswagen ID4 Pro S Electric)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    ""The doors would all lock when shut and anything left inside had to stay there. Would not respond to key fob, nor the emergency manual key.""

    Anonymous A., VA (2021 Volkswagen ID4 Pro S Electric)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    2021 SUVs Reliability

    This Car
    vs. Similar Cars

    Volkswagen vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Electric Motor
    NA
    EV Battery
    NA
    EV Charging
    NA
    Drive System
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    POWER TRAIN, SERVICE BRAKES, HYDRAULIC
    Feb 27, 2025
    Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
    What should you do:
    Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V120000
    Potential Number of Units Affected: 60490
    STRUCTURE
    Sep 04, 2024
    A vehicle door that opens unexpectedly while driving increases the risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
    What should you do:
    Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V651000
    Potential Number of Units Affected: 99064
    BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT
    May 15, 2024
    Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
    What should you do:
    Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V344000
    Potential Number of Units Affected: 79965
    STRUCTURE
    May 03, 2023
    A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
    What should you do:
    Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V312000
    Potential Number of Units Affected: 35325
    ELECTRICAL SYSTEM
    Feb 01, 2023
    A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
    What should you do:
    Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V040000
    Potential Number of Units Affected: 20904
    AIR BAGS
    Nov 02, 2022
    An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V858000
    Potential Number of Units Affected: 55
    ELECTRICAL SYSTEM
    Mar 16, 2022
    An unreliable battery connection may cause a stall, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
    What should you do:
    Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V162000
    Potential Number of Units Affected: 356
    STEERING
    Nov 03, 2021
    An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
    Summary:
    Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
    What should you do:
    A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V852000
    Potential Number of Units Affected: 1
    SEAT BELTS
    Aug 05, 2021
    An unsecured child restraint system can increase the risk of injury during a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V606000
    Potential Number of Units Affected: 45496
    SEAT BELTS
    Aug 04, 2021
    An unsecured child restraint system can increase the risk of injury during a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V607000
    Potential Number of Units Affected: 12060
    EXTERIOR LIGHTING
    Jun 02, 2021
    Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    What should you do:
    Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V413000
    Potential Number of Units Affected: 3240
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